Refund Policy

Last updated: 9 October 2026

Digital purchases: no discretionary refunds

Vantix Cheats, trading as Vantix, has a strict digital-purchase policy. We do not provide voluntary refunds for change of mind, an unused portion of correctly supplied access, or deciding not to use a correctly described product, except where you have a legal cancellation right or another mandatory entitlement.

Please check the product status, access duration and requirements before purchasing. Cheat software carries detection and account-ban risks; we do not guarantee immunity from game or platform enforcement.

Your statutory rights remain

This policy does not exclude legal rights for faulty, misdescribed or unsupplied digital content or services. Depending on the circumstances, these may include repair, replacement, repeat performance, a price reduction, cancellation or a refund. We assess each request according to the applicable law, not an absolute “no refunds” rule.

Where UK digital-content cancellation rules apply, the loss of the 14-day cancellation right requires express consent to early supply, acknowledgement of the loss of that right and the required confirmation. Merely purchasing or accepting the terms does not automatically remove the right. Mandatory rights also apply to cryptocurrency purchases.

Report a problem or request cancellation

Email [email protected] with your order number, product and a clear description of the issue or your cancellation request. Do not include passwords or full payment credentials. We will investigate and explain the remedy available. Where a refund is required, we will arrange it using the original payment method where possible, or agree an appropriate lawful alternative.

Incorrect payments and missing access

Report duplicate charges, incorrect amounts or access that was not supplied. We will check the transaction and arrange the correction or remedy required. A supplier’s refusal to reimburse Vantix does not cancel your rights against Vantix.

Compatibility and third-party bans

Choosing an unsuitable duration, overlooking accurately disclosed requirements, or a third-party ban does not automatically create a discretionary refund entitlement. We will still consider whether the product was faulty, misdescribed or otherwise failed to meet the contract.

Payment disputes

Please contact us to resolve an issue, but this is not a condition of exercising a lawful dispute or chargeback right. We may provide relevant order and delivery evidence to the payment provider. A genuine dispute is not automatically treated as fraud.

See Cancellation Information for instructions and an optional email template.

Cancellation Information

UK consumer cancellation

For eligible distance contracts for digital content or services, the usual cancellation period is 14 days after the contract is concluded, subject to applicable exceptions. You do not need to give a reason. Longer periods may apply where the required information was not supplied.

How to cancel

Send a clear cancellation request to Vantix Cheats, trading as Vantix, at [email protected] before the deadline. Include enough information to identify the purchase. This optional email template can help:

Please cancel my purchase of , ordered on [date], order reference [number]. My name is [name] and my account email is [email].

You may use your own wording. This is an email template, not an online submission form. Do not include passwords or complete payment credentials.

Immediate supply

Digital-content cancellation rights can end when supply begins only if the required express consent, acknowledgement and confirmation conditions are met. General terms acceptance alone does not establish this. Services have separate early-performance rules.

Remedies

Valid cancellation and faulty-product remedies are handled according to applicable law. See our Refund Policy or contact us for help.